Our agents maintain a relationship with the client to ensure the coverage remains relevant as circumstances change over time.Our agents maintain continuous coverage by issuing timely renewal reminders. We process policy endorsements for changes (e.g., updating beneficiaries, increasing sums insured) and conduct periodic reviews to ensure the policy remains relevant to the client's evolving needs and regulatory changes.

Renewals: We issue timely reminders for policy renewal to prevent gaps in coverage.On Endorsements: We process changes, such as adding a new vehicle to a fleet, increasing the sum insured on a building after renovations, or updating beneficiaries on a life policy.Finally, the Annual Review: We conduct periodic reviews (typically annually) to check if the policy still meets the client's needs, especially following major life events like marriage, business expansion, or changes in Kenyan insurance law.